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Company Summary

Supportsoft, Inc. is a provider of real-time service management software solutions designed to facilitate the identification, diagnosis and resolution of technology-related problems associated with the initiation and on-going support of services and products, which are delivered across broadband or corporate computing networks. Digital service providers, corporate enterprises and managed service providers can benefit from the Company's software solutions. Supportsoft's software products offer organizations automated alternatives to traditional approaches used by technical professionals to identify, diagnose and resolve technical problems associated with installation, activation and on-going service and support of technology-enabled services and applications.
SupportSoft provides Web-based support software proactively identifies and repairs hardware and software problems, reducing the need for technical support staffing.

General Information

  • Year established


  • Type of company

    Head Office

  • Fax

    +1 650 556-1195 (FPS)

Key figures


  • Company

    250-499 Employees


  • 2008

    100 to 500 million USD


Executive information

  • Joshua Pickus

    Chief Executive Officer

  • K. O.

    Chief Financial Officer

  • K. E.

    Chairman of the Board; Senior VP

  • C. L.

    Senior VP; Technology

  • R. R. B.

    Chairman of the Board

  • B. M. B.


  • J. V.


  • C. M. G.


  • L. K. H.

    VP Operations

  • B. M.

    Vice President of Marketing

  • S. W. D.


  • C. B. L.

    Chief Software Officer

  • C. G.

    Chief Marketing Officer

  • G. J.

    Chief Executive Officer

  • L. A.

    Chief Executive Officer

  • S. K.

    Owner of Onrevenue.com

  • D. B.


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