Kana Software Inc

Kana Software, Inc. (Kana) is engaged in the business of multi-channel customer service software. Kana's integrated solutions allow companies to deliver managed service across all channels, including e-mail, chat, call centers and Web self-service. The Company's target market is the Global 2000 with a focus on enterprises with customer interactions, such as banks, telecommunications companies, high-tech manufacturers, healthcare organizations and government agencies. The Company's solutions include products, such as Kana Iq, Kana Response, Kana Responseiq and Kana Contact Center. The Company maintains direct sales personnel across the United States and internationally throughout Europe, Asia-Pacific and Canada.

Kana Software provides customer service management software used to manage a variety of client interactions. The company's software includes applications that manage call centers, automate marketing campaigns, and analyze customer data. The company also provides consulting, technical support, and training services.