Kana Software Inc

181 Constitution Drive
Ste. 100
Menlo Park CA 94025
United States

Kana Software Inc  -  - Company Summary

Kana Software, Inc. (Kana) is engaged in the business of multi-channel customer service software. Kana's integrated solutions allow companies to deliver managed service across all channels, including e-mail, chat, call centers and Web self-service. The Company's target market is the Global 2000 with a focus on enterprises with customer interactions, such as banks, telecommunications companies, high-tech manufacturers, healthcare organizations and government agencies. The Company's solutions include products, such as Kana Iq, Kana Response, Kana Responseiq and Kana Contact Center. The Company maintains direct sales personnel across the United States and internationally throughout Europe, Asia-Pacific and Canada.
Kana Software provides customer service management software used to manage a variety of client interactions. The company's software includes applications that manage call centers, automate marketing campaigns, and analyze customer data. The company also provides consulting, technical support, and training services.

General Information

  • Year established


  • Type of company


  • Fax

    +1 650 614-8301 (FPS)

  • Website



  • On site

  • Company

    50-99 Employees


  • 2014

    10 to 25 million USD

Financial ratios

  • Turnover


  • John Thompson

    Chief Financial Officer

  • M. F.

    Chairman Emeritus

  • W. B.

    Vice President

  • C. B.

    Chairman of the Board, Chief Executive Officer

  • T. D.

    President, Chief Operating Officer

  • J. H.

    Chief Financial Officer, Executive Vice President

  • B. K.

    Executive Vice President of Product Strategy

  • T. P.

    Executive Vice President of Worldwide Sales

  • H. K. M.

    Executive Vice President of Marketing and Products

  • C. M.

    Chief Technology Officer

  • C. W.

    Senior Vice President, Global Consulting Services

  • C. G.

    Senior Vice President - Worldwide Sales

  • J. N.

    Senior Vice President and Chief Marketing Officer

  • J. J.

    Senior Vice President and Chief Financial Officer; Chief Administrative Officer and CFO

  • J. W.

    General Manager Of International Operations

  • M. D.


  • M. A.

    Chief Technology Officer and Executive Vice President

  • V. N.

    Vice President of Product Marketing

  • J. M.

    Vice President

  • B. F.

    Vice President Finance

  • M. A.


  • M. A.

    Executive Vice President, Chief Technology Officer

  • J. J.

    Chief Administrative Officer and CFO

  • S. T.

    Head of Worldwide Product Strategy

  • S. W.

    Director Professional Services

  • J. S.

    Senior Director Product Solutions

  • E. Z.

    Senior Director of Information Technology

  • J. L.

    Sales Director

  • L. B.

    Alliance Director

  • A. T.

    Vice President Global Partners

  • A. R.

    Vice President, Human Resources

  • K. B.

    General Manager of EMEA

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